Frequently Asked Questions
Photo + Video FAQ
-
Our turnaround time for photos is 8-10 weeks and for video it's 12-16 weeks. Throughout the process, we'll keep you in the loop and maintain open communication.
-
We understand how important it is to seamlessly integrate photo and video into your wedding day. That's why we'll create a custom timeline tailored to your specific needs, taking into account all the moving parts of your day.
-
Everything is easier as a team! Larger weddings, along with city weddings just have more logistics and needs that are easily dispersed amongst a team of two versus loading it all up on one person’s shoulder. Wether it’s managing the transition between locations or ensuring every photo combo happens, having a second photographer and/or videographer not only makes sure that EVERYTHING Is captured but it also ups the ante of how it’s captured! At the end of it all we just want everyone to have a fun and easy experience.
-
We've got you covered. We'll send you a questionnaire three months before your big day to gather information about your family, friends, and any special requests so we can create a comprehensive shot list just for you.
-
We have exclusive access to a vast music database that we can license for your wedding video. We carefully select a song that matches your vibe and taste while capturing the essence of your day. If you have specific music in mind, we'll try our best to obtain the license!
-
We offer both! Our photographers will design custom albums just for you, while prints, thank you cards, and save the dates can be ordered through your gallery.
If you prefer to go the DIY route, you have the rights to your images and can use a print shop of your choice.
-
We're fully insured and happy to provide any necessary documentation to your venue.
-
We take every precaution to ensure your special day goes smoothly, including carrying backup equipment. Each member of our team has at least two cameras and multiple lenses, and we also dual record your footage on separate memory cards for added safety.
-
Our services come with no hidden costs, but please note that if we incur any parking fees (for example, in a parking garage, valet, or bridge toll), we'll send over an additional invoice to cover those expenses.
Photo Video Booth FAQ
-
Absolutely! Each photo booth comes with a dedicated person to set it up, break it down, and assist your guests in getting the most out of the experience. We'rehere to ensure everything runs smoothly.
-
These two options elevate the entire experience of the booth for all of your guests!
The live gallery provides a real-time feed of all the photo and video content being captured at your event while the virtual booth lets anyone turn their phone into a booth that will capture photo/videos to the live gallery as well! You and your guests can access either of them via a QR codes.
All the content will be accessible for download after the event.
-
We offer up to 200 4x6 prints with an overlay customized with your names & wedding date to match your theme.
-
The customized screen is the first thing your clients will see when they step in front of the booth. Typically, it says "Tap Here to Start," but we can change the colors and fonts on the screen to align with your wedding theme.
-
Currently, we offer a white backdrop with a slight marbling design. However, we can also incorporate any wedding day background of your choice, such as a flower wall, ceremony arch, or neon lights. Let us know your preference, and we'll work to make it happen!